The idea of affording a funeral can be daunting but we are transparent about the costs and here to help you.
We take pride in the personal nature of our service and will always seek to carry out your wishes, with each funeral tailored to the individual needs of the family concerned.
No one should ever feel that they have been incorrectly charged. Once the various options have been selected, we endeavour to provide an initial verbal guide followed by a full written estimate of the costs involved.
We do not attempt to provide a cut price service but please be assured that, should circumstances demand care in overall costing because of limited funds, we will be the first to do everything in our power to assist, with the greatest discretion.
A visit to our premises will demonstrate just how successful we are in our determination to work single mindedly for quality in every aspect of our work.
Our account is presented after any relevant press notice statements have been received by us. Please ask if an account is required at an earlier stage.
Assistance is available from the Department for Work and Pensions’ (DWP) Social Fund which can provide assistance to individuals who meet the required criteria. To qualify you must demonstrate that you are the most suitable person to take responsibility for paying the funeral account – additionally you must be receiving at least one of several qualifying benefits and have insufficient savings to pay for the funeral.
You must pay back the Funeral Expenses Payment if you receive money from the deceased’s estate.
The estate includes any money or property they had but not a house or personal things left to a widow, widower or surviving civil partner.
The DWP Funeral Payment will provide a limited amount towards a very basic funeral, or provide a contribution towards a more traditional funeral. In each case it falls to the funeral arranger to pay the remainder of the costs.
You may be able to get Bereavement Support Payment if your husband, wife or civil partner died on or after 6 April 2017.
You could be eligible if your partner either:
When they died you must have been:
If you qualify, you’ll get a first payment and then up to 18 monthly payments. There are 2 rates.
|Rate||First payment||Monthly payment|
If you get Child Benefit (or if you don’t get it but are entitled to it), you’ll get the higher rate.
If you don’t get Child Benefit, you’ll get the lower rate unless you were pregnant when your husband, wife or civil partner died.
You must claim within 3 months of your husband, wife or civil partner’s death to get the full amount. You can claim up to 21 months after but your payments will be less.
If you get benefits, Bereavement Support Payment won’t affect your benefits for a year after your first payment. After a year, any payment you have left over could affect the amount of benefit you’re eligible for. You must tell your benefits office (for example, your local Jobcentre Plus) when you start getting Bereavement Support Payment.
You can apply using a form or by phone. Download a Bereavement Support Payment pack (form BSP1) or order it over the phone from your local Jobcentre Plus.
Take the completed form to your local Jobcentre Plus or send it to:
Bereavement Support Payment
Mail Handling Site A
Bereavement Service helpline
Telephone: 0800 731 0469 or 0800 731 0464
Monday to Friday, 8am to 6pm